Last updated: 18 May 2026

Introduction

At Immunis, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details
• Order history
• IP address and browser/device information
• Information submitted through forms, reviews, or customer support

How We Use Your Information

We use your information to:

• Process and deliver orders
• Provide customer support
• Send updates regarding your order
• Improve our website and services
• Detect fraud or suspicious activity
• Send promotional emails or SMS marketing (if subscribed)

Payment Processing

Payments made on our website are processed securely through trusted third-party payment providers. We do not store full credit card information on our servers.

Shipping & Third Parties

We may share necessary information with:

• Shipping providers
• Payment processors
• Website and marketing service providers
• Analytics services such as Google Analytics

These providers only receive information necessary to perform their services.

Cookies & Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality
• Understand visitor behaviour
• Personalise your experience
• Assist with advertising and remarketing

You can disable cookies through your browser settings.

Marketing Communications

If you subscribe to our mailing list, we may send promotional emails, product updates, and offers. You may unsubscribe at any time using the unsubscribe link provided in emails.

Data Security

We take reasonable precautions to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no online transmission or storage system is completely secure.

Access to Your Information

You may request access to the personal information we hold about you or request corrections if necessary.

To make a request, contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

Email: info@immunis.com.au
Website: immunis.com.au